SATISFACTION GUARANTEE:
EZMobileUSA.com guarantees your satisfaction! If after inspecting your purchase you are not totally satisfied, simply return the merchandise to us within 21 days from the date of invoice, shipping prepaid, for a full refund of your purchase price. Delivery charges are not refundable. The returned merchandise must be new, complete and in it's original packaging. We will not issue a credit or refund for any product which is returned to us that has been used, tested, or altered, or if any parts or packaging is missing. Such returns will be returned to the customer or subject to a restocking fee. *Please note: "Special Orders", "non-stock" items, are Nonrefundable except for warranty repair or replacement good for 21 days from the date of invoice - you will be notified before shipping and given a chance to refuse if your order is considered a special order or non-stock item. If, due to some reason your shipment is not received within 10 days from the date of invoice, you will be given 21 days from the date you receive your product to return an item. | | To protect our customers we only deal with the most reputable companies in the mobile industries. This helps insure quality and assures you that you are making a solid purchase. | | EZMobileUSA.com is a very special company. We offer your business the opportunity to purchase small quantities at wholesale prices. Due to our special offers to you, we operate at extremely low margins and therefore ask the following concessions in dealing with returns. HOW TO RETURN ITEMS TO US FOR EXCHANGE, CREDIT, OR REFUND: EZMobileUSA.com asks you to follow these simple steps when returning a product: | (1) The returned merchandise must be new, complete and in it's original packaging. (2) The return must be made within 21 days of invoice (3) You must recieve a Return Authorization Number by Fax 818-997-1972 or Email at Service@EZMobile.com | |